Last Updated: July 30, 2026
Subscription-based products (School CRM, Lodge CRM, Billing POS CRM, Logistics Fleet CRM) are billed monthly or annually in advance. You can cancel your subscription renewal at any time via your user dashboard. Cancellations stop subsequent automated billing. We do not offer partial refunds or prorated credits for mid-month cancellations.
Bespoke development projects (custom websites, web apps, native mobile apps) require an initial project deposit (usually 50%) as defined in our Statement of Work (SOW) before code design begins. Deposits are non-refundable as they directly secure engineering and design assets.
Branding projects (logos, brochures, social overlays) involve structured review iterations. Once visual concepts have been co-selected and final high-resolution assets generated, projects cannot be cancelled, and payments are non-refundable.
In the event of a client terminating a custom contract mid-development, the client is responsible for paying for all work hours logged by developers up to the date of cancellation, after which incomplete source assets are transferred.